iPhone App

iPhone

Upgrade not showing on my phone.
Sometimes the upgrade authorisation from Apple does not reach the app and we have to do this manually. If you upgraded but have no access to paid featur...
Thu, 18 May, 2017 at 9:00 AM
Abusing support staff.
Any abusive tickets, including demanding, shouting or threats will be passed to the authorities and/or your profile locked. Any further tickets from you wi...
Mon, 8 May, 2017 at 10:43 AM
Hard quit apps
Sometime your phone can cache pages from the app and these will load giving incorrect data. View your open apps. Double-click the Home button to see y...
Mon, 8 May, 2017 at 10:51 AM
Remove profile
Please don't open a support ticket asking for profile to be removed. Login to app - Menu - Settings - My Account - Hide. This will hide your profile a...
Wed, 7 Mar, 2018 at 4:22 PM
How do I verify my email address?
When you create a profile you are required to enter your email address. The system will automatically send you a verification email. Inside the email is...
Sun, 14 May, 2017 at 11:58 AM
My account was banned
We will ban your account if you: Abuse other users or staff. Spam other users or support staff. Upload naked/adult photos to profile. Upload fake pho...
Tue, 17 Oct, 2017 at 9:03 PM
Opening in Web Browser Warning
Some email apps will open the app in a web browser and not the app when you click a link in a notification email. When that happens you will see that warnin...
Sat, 27 Jan, 2018 at 2:59 PM